Refund policy
Refund & Return Policy
At DIOVA we stand behind every single bottle we sell. If you are not completely satisfied with your purchase we want to make it right — no hassle, no drama, no fine print.
90 Day Money Back Guarantee
We offer a full 90 day money back guarantee from the date you receive your order. If you try DIOVA Berberine For Her and do not feel a difference in your energy, your cravings or your overall wellbeing within 90 days — contact us and we will refund your full purchase price. No questions asked.
We offer this guarantee because we genuinely believe in what this product does. We want you to have enough time to experience real results before making any judgment.
How To Request A Refund
To start a refund simply email us at Support@TryDiova.com with your order number and we will take care of everything from there. You do not need to return the product to receive your refund.
Damaged Or Incorrect Orders
Please inspect your order as soon as it arrives. If your item arrives damaged, defective or is not what you ordered contact us immediately at Support@TryDiova.com and we will resolve it right away at no cost to you.
Exceptions
Sale items and gift cards are non-refundable outside of the standard 90 day guarantee terms.
Refund Processing
Once your refund is approved you will be automatically refunded to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to process and post the refund on their end.
If more than 15 business days have passed since your refund was approved and you have not seen it please contact us at Support@TryDiova.com and we will look into it immediately.
Questions
For any questions about your order, your refund or your return contact us anytime at Support@TryDiova.com. We are here to help and we will always make it right.